RETURN POLICY

🔁 Hassle-Free Returns & Exchanges

We stand by the quality of our products, but if you're not fully satisfied, you can return your order within 30 days of delivery. Our goal is to make returns simple and clear.

📦 Return Policy

Return Period: You have 30 days from the delivery date to request a return.
Restocking Fee: A 20% restocking fee will be applied to all returns. This amount will be deducted from your refund.
Item Condition: Returned items must be:
- In unused, original condition
- In their original packaging

💡 Note: We offer free return shipping via UPS, but the 20% restocking fee still applies to all accepted returns.

📝 How to Start a Return

To initiate a return, contact our customer service team to obtain your:

Return Label
Return Approval Code (RAC)

📧 Email: admin@womperfume.com
📞 Phone: +1 (786) 354-5345

Do not send any items back without an RAC — unapproved returns will not be accepted.

📬 Return Address

WOMPERFUME.COM – Returns Department
1845 NW 112TH AVE, Suite #201
Miami, FL 33172
USA

Include the following information with your return:

Full Name
Shipping Address
Email
Phone Number
Order/Receipt Number
Reason for Return

💳 Refunds

Once your return is received and inspected, your refund will be processed to your original payment method.

20% restocking fee will be deducted from your total refund.
Most refunds are completed within 3–5 business days after approval.
It may take additional time for your bank or credit card provider to post the refund.

If you haven’t received your refund after this period, please:

Check with your bank or card issuer.
Contact us at admin@womperfume.com.

🔄 Exchanges

We only replace items if they are defective or damaged. To request an exchange:

Email admin@womperfume.com to receive approval.
Once approved, send the item to:

Exchange Center
1845 NW 112TH AVE, Suite #201
Miami, FL 33172
USA

💬 Need Help?

For any return, exchange, or refund questions, contact us anytime:

📧 Email: admin@womperfume.com
📞 Phone: +1 (786) 354-5345